We highly recommend performing a complete backup of your Act! database before upgrading to Windows®, through Act! v17.2 and later are compatible and are fully supported. Releasing a statement regarding the issue Act! said, “Upgrading to Windows® 10 introduces many new features, some of which may affect the Act!.
These hotfixes were necessary because the systems using Act! were live and currently running. To deal with these issues, Act! provided its users with QFE (Quick Fix Engineering) updates or generally referred to as hotfix.
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This update has been known to cause issues when trying to interact with the Documents tab, modify attachments, or attach new files to the database. The main cause that CRM experts have identified related to this crashing and freezing of Act! is that, on January 26, 2016, Microsoft released an update for the Microsoft. The common complaint that has been registered by people is that Act! stopped working when trying to use the Documents tab, open history attachments, or when trying to attach a file to a note after running Windows updates.
However, this issue has been raised by people using Windows 7 as well when they have upgraded a certain feature of their Windows.
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The obvious reason that can be associated with the Act! not working or crashing on PCs with Windows 10 can be the compatibility issue. This is when Microsoft released an update for. The fact which is noteworthy here is that many complaints received by Act! from its user regarding this problem, came in late January this year.
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This issue was experienced mostly by people using version 16 or version 17.1 or 17.2 of Act! Pro or Act! Premium.
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This issue has provoked many updates and fixes have been provided by CRM experts, yet the problems related to crashing and freezing of the Software have been found time and again, mainly when using Act! on a Windows 10 computer. Only through valuing customer’s money, and ensuring that it is being used to purchase valuable products, can this issue be resolved.Ĭrashes, freezes & the calendar integration with Outlook does not work properly The issue of Act! crashing has been raised by many users in recent times. Thus, the solution to these issues can be that Act! provides its users with free of cost add-ons or, if not free of cost, then at least it can make sure that the cost of most important and most demanded add-ons are reduced to an affordable level.įurthermore, these add-ons should aim to provide the service that they claim to, and not be bundled with unnecessary features that do nothing more than to just increase the size of the add-ons and contribute to making the entire system slower, and much more sluggish than usual. Another important problem faced by the users of Act! Is that these add-ons are bundled up with some unnecessary features, which means that people do not have the value for their money, as not all features can be utilized. Though there are tons of other add-ons, the cost of these add-ons poses a big problem for many users of Act! Customer Relationship Management app who cannot easily afford to purchase all these necessary tools and thus Act! has to face criticism for not providing its users with these all-important tools for free.Ĭost is one of the issues raised by the users regarding these add-ons. There are “tons” of add-ons to beef up the Software, but most are paid and bundled with unnecessary features.
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